Dod dsn deployment guide polycom hdx systems, version 2. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Polycom hdx 7000 720 video conferencing kit series sign in to comment. You will need to know then when you get a new router, or when you reset your router. Polycom hdx 7000720 video conferencing kit series specs. Every effort has been made to ensure that the information in this manual is. Feel free to utilize these numbers to conduct testing of the video conferencing units. A critical vulnerability has been discovered in the polycom shell psh functionality on the hdx s diagnostics port port tcp 23. When i open a broswer and enter the ip address i receive a welcome to polycom web configuration utility screen with a prompt to enter login information. Polycom hdx 7000 user guide the video conference store. Soundstation ip 7000 phone connected to a polycom hdx system in unsupported voip environments.
See technical bulletin tb361 in the polycom uc software. That is, you cannot connect two phones together using the console interconnect cable, and then connect the phones to a polycom hdx system or. The default username is admin and the default password is the serial number of the hdx. Configuring the polycom hdx series starleaf knowledge center. Polycom hdx 8000 series videocentric gold uk partner.
It is the most advanced conference phone ever developed, and is ideal for executive offices, conference rooms, and board rooms. We delete comments that violate our policy, which we encourage you. The polycom hdx 6000 series delivers high definition communication to all parts of your organization with unmatched levels of. Polycom hdx 4000, 7000, and 8000 systems require a connection to an ntp server in order to keep accurate time across power outages and system. Quality improvements across the polycom hdx product line. Polycom soundstation ip 7000 setup manual pdf download. Software release matrix for polycom vvx, soundstructure, obi edition phones. The hdx 7000 has a sleek design, is easy to use, and packs in a rich set of features that includes beautiful hd video and crystalclear audio. You can only connect a singlephone setup to the polycom hdx system or polycom note realpresence group system. Connecting audio input to polycom hdx 7000 series systems.
Please get in touch with videocentric to discuss new solutions available from polycom, and to understand how this will effect your. Integration with microsoft outlook 2010 and microsoft exchange server 2010 polycom hdx software version 2. Please check the administrators guide on the support portal for using the restore button on the polycom hdx system to factory restore an realpresence group series system. Polycom phone reset admin password soundstation ip 7000.
Locate the mac address serial number of the phone located on under the phone and write it down. The restore button is on the front of the polycom hdx 9000 series system, as shown in the following figure. Every effort has been made to ensure that the information in this manual is accurate. Polycom phone reset admin password soundstation ip 7000 and others admin reset duration. Polycom phone reset admin password soundstation ip 7000 and. Set time server to off and manually configure the time and date. If you follow this procedure while a usb storage device is connected, the system restores from the usb device instead of the systems factory partition. If you have an existing polycom realpresence either group series, debut, hdx, or trio room system in place, you can integrate the system with zoom. Installing software and options for polycom hdx systems and accessories 2 polycom, inc.
Hdx 7000 hd codec, eagleeye camera, hdx mic array, eng rmt. Feb 27, 2018 polycom soundstation ip 7000 this is is how you reset a polycom phone admin password to the default. Polycom uc software release matrix for soundpoint ip and. The polycom hdx 7000 is the ultimate costeffective solution for organizations looking to add a high definition video conferencing system to any small or mediumsized conference space. Machine for installing and running the zoom api connector software.
This vulnerability could allow a remote attacker to execute arbitrary code on the hdx, which could lead to complete compromise of the system. The default password, 456, for polycom phones is not accepted for us to access the display factory reset menu. We have 12 polycom soundstation ip 7000 manuals available for free pdf download. Support for the polycom hdx 6000 hd, a new software update design. Installing software and options for polycom hdx systems and accessories, which describes how. This will reset network info but keep peers loaded. Improved dialing speed for polycom hdx 7000 systems polycom hdx 7000 systems with hardwa re version c now support a dialing speed of 4 mbps in pointtopoint calls. Polycom hdx 8000 series and polycom hdx 7000 series. Correction for an issue in which polycom hdx 7000 hd hardware version c. Administrator and user passwords when you set the base profile to skype or update your phones to uc software 5. They o er di erent dedicated systems for telepresence, video, and voice. Find the default login, username, password, and ip address for your polycom hdx 7000 router. Polycom hdx 6000 series, polycom hdx 7000 series, and polycom hdx 8000.
Login for selfservice tools, technical assistance, software downloads, and more. Polycom soundstation ip 7000 this is is how you reset a polycom phone admin password to the default. The administrators guide for the polycom realpresence group series is for administrators who need to configure, customize, manage, and troubleshoot polycom realpresence group systems. Therefore, you must treat the software like any other ed material e. Track users it needs, easily, and with only the features you need. Device password enter a password that will be used to access the zoom integration in your polycom system. How to factory reset polycom phone when default password. Have a polycom phone, need help with voip services. Software key for polycom hdx 7000 update to get an update license for an unentitled unit, which means there is not an active service contract registered with the serial number, you need to either get a service contract, purchase a license for the current 3. Poly polycom hdx media center 7000720 1pt50 video conferencing kit 50 overview and full product specs on cnet. Find and write down the mac address serial number of the phone you want to reset. Polycom hdx 7000 systems with hardware version c now support a dialing speed of 4.
In the soundstation ip 7000, polycom has combined its rich history in voice conferencing and voip technology to develop a groundbreaking new conference phone that is the clear choice for sipenabled environments. If the default polycom password of 456 does not work, or if someone has changed the admin password on the phone, please do the following. How do you change the default password on a polycom phone. How to factory reset polycom phone when default password does. Both models include a polycom eagleeye hd camera, polycom hdx microphone array, and a polycom hdx remote control. The polycom hdx software uses openssl fips object module software version. The following is a comprehensive regional listing of specific equipment and related information. For detailed information on accessing, navigating, and using the utility, see the polycom web configuration utility user guide available from the soundstation ip 7000 support page. Solution once the phone is registered and is in an operational mode you can change the default password on a polycom phone by doing the following.
New polycom hdx 7000 hd system with hardware version c. Upgrading and deploying your polycom hdx system when you upgrade your polycom hdx system to version 2. The polycom hdx 7000 system polycom hdx 7001 is a standarddefinition system that sends and receives video in 4cif4sif resolutions. What is default idpassword for hdx7000 poly community. Polycom hdx 7000 720p video conferencing system 7200. Polycom offers users global dialup access to a variety of its video conferencing equipment. How would a person change the default password on a polycom phone from 456 to something else. This usage provides fips140approved cryptography for systems. Software update feature in the polycom hdx system web interface. Integrators reference manual for polycom hdx systems, which provides. The polycom hdx 8000 and the entire hdx series has now been made endoflife. Software key for polycom hdx 7000 update poly community.
E user guide for the polycom soundstation ip 7000 phone. Polycom hdx 6000 series dramatically increase productivity and communication among project teams improve collaboration and reduce costs with affordable, easy to use room telepresence solutions from polycom. Page 20 to connect your phone to a polycom hdx system or polycom realpresence group system. The value of 1234 is not accepted here as it is the default value and is not secure. This is typically a short numeric string, since you need to enter it using the polycom remote control note. Support for the polycom hdx 7000 hd with hardware version b system. On polycom hdx 4000, 7000, and 8000 series systems, go to system. Bundles including displays and furniture are also available. Polycom hdx 9000 polycom hdx 8000 version b polycom hdx 7000 version b or later polycom hdx 6000 go to system admin settings general settings location, and do one of the following. Group series remote controls offer an ergonomic design that can be keyed to allow for working with multiple video systems in the same vicinity. Hdx 7000 series, and polycom hdx 6000 series systems.
Users guide for polycom hdx room systems polycom support. Jan 31, 2017 how to upgrade a single polycom hdx s software. Polycom soundstation ip 7000 reset to factory default. Download and install the polycom hdx software update. Is programmable for use with other devices and individual polycom codecs. To support the discovery and reporting of vulnerabilities and to increase the security posture of our products, we welcome and encourage members of the security research community to bring any and all vulnerabilities to our attention. Administrators guide for the polycom realpresence group series. In addition, the provisioning server can be used to set the password so an end user cannot make changes to the phone settings. Hello, i have a new soundstation ip 7000 and am unable to access the web interface to configure it. Set a room password that meets the default password policy as described in password settings for room, remote access, and user passwords. Hdx 7000 series systems utilize features such as polycom hd voice technology to deliver patented, crystalclear audio and polycom stereosurround audio to separate room sounds into left and right channels to deliver physicalsense spatiality to oppositeend participants.
Polycom hdx 6000 and 9000 series systems, polycom hdx 7000 and 8000. Polycom sound station ip7000 poe conference phone the sound station ip 7000 is a breakthrough conference phone that delivers outstanding performance and a robust feature set for sipbased voip platforms. Download the software update file from the polycom web site, then extract the. Apr 20, 2012 software version and default configuration stored in its factory partition. Support for the polycom hdx 6000 hd, a new software update design, support for. Information security is a top priority for poly across all products and services. Someone would describe how to pen usb driver with restore. Default phone values polycom phones can boot up without the use of configuration files, and you can specify a sip server address and a registration address the equivalent of a phone number in a configuration file before or after the phone boots up. Solved polycom soundstation ip 7000 reset admin password. Configuring polycom videoconferencing software duration. A guide on how to reset the password can be found here password using obihai software.